How do you fix a faulty integration between an insurance core system and Oracle E-Business Suite?

Industry: Takaful insurance

The short answer

Statement report from two hours to seven seconds. The code has run in production unchanged since 2012.

What the problem was and what was done

Reverse-engineered a faulty hourly integration between the core insurance system and Oracle E-Business Suite, then rebuilt the process and the customer statement and ageing reports. Transactions now reflect instantly with no errors.

Engagements start at 3,750 SAR per month.

More client work

• How can a 300 million SAR mismatch between invoices and receipts be reconciled in seconds?
• Can a failing Hyperion budgeting go-live be rescued without an integration licence?
• What if a vendor cannot deliver enterprise integrations that were given three to six months?

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